Angela Nuran Exchange (or Return) Policy

Love The Steps You Take in your Angela Nuran Shoes!

For your protection, be sure to read these important guidelines before trying on shoes!

Covid-19 is making it very difficult for for women to order shoes from our Retailers. To help women safely get what they need, we’ve stepped in to serve customers by taking and filling shoe orders until things sort out. Exchanges (or returns) are allowed only on shoes that are in flawless, new condition, within 21 days of receipt. A Return Authorization must be obtained prior to sending shoes back to us. Custom shoes are final sale. Thank you. Please stay safe!

How To Try On Shoes:

Please be extra careful. We don’t want to reject an exchange. New shoes are thoroughly inspected prior to shipping and must be in perfect condition to qualify for exchange or return. Clearance shoes (flawed or perfect) must be in the same condition as described in listing. Keep packing materials until certain you’re keeping the shoes.

  1.  Handle shoes carefully. No compromised shoes can be sent back.
  2.  Make sure hands are clean before handling shoes. Watch out for make-up, lotion, spray tan, etc.
  3.  Make sure feet are clean. Wash feet or wear stockings to avoid toe prints on the silk footbed.
  4.  Don’t soil, scuff or scrape the silk outer.
  5.  Walk on carpet or immaculate floor to keep soles pristine.
  6.  Returned shoes are closely inspected. Any flaw made by customer renders them ineligible to exchange or return, and the shoes are sent back at customer’s expense.

 

How To Exchange For Size:

  1.  Email sales@angelanuran.com.
  2.  Specify the invoice # for your order.
  3.  Specify shoes & size you want to exchange (or return) and the shoes & size you want in exchange.
  4.  We will email your Return Authorization. Do not send anything without an RA#.
  5.  We’ll ship replacement shoes upon receipt & approval of the original shoes. Additional charges may apply.
  6.  Customer pays all shipping.

How To Repack & Ship Shoes:

Very Important! Repack shoes exactly as we shipped them to prevent damage while in transit. If shoes are damaged from improper packing, they’ll be rejected and returned to customer at customer’s expense.

  1.  Replace toe box stuffing; secure ankle straps with bands if included.
  2.  Put each shoe in its own clear plastic bag to protect the silk outer.
  3.  Put shoes in shoe box with soles against the shoe box; heels must not face the other shoe.
  4.  Put dust bag in shoe box if included.
  5.  No stickers, labels or writing on our shoe box other than what we put on it.
  6.  Put shoe box in shipping carton; use packing material to fill any excess space.
  7.  Include your order documentation. Write RA# on or near the shipping label.

 

How To Have Shoes Dyed:

Order from our online shop:  angelanuran.com/product/an-dye-service

Ship to:

Angela Nuran Co
280 SE 28th Avenue,
Pompano Beach, FL 33062
954-333-8386

Any damage, such as scuffs, toe prints, stains, or any sign of wear will disqualify an exchange or return.

We inspect very thoroughly so please be extra careful. There are no exceptions.

Customer’s own shoes sent in for dyeing or other services are accepted in the condition received.

 

 

Restocking Fees:

$18 per pair to inspect and restock qualifying merchandise. Missing buckles, brooches, straps or dust bags incur additional charges. Restocking fee is deducted from refund amount. Refunds are by check.

Visit our HOW TO / FAQ page for help adjusting brooches, adding straps and other features. angelanuran.com

 

LOVE THE STEPS YOU TAKE.

 

 

Download a copy of our Exchange / Return Policy.

Father dips bride durning dance.

Our Story

The History of Angela Nuran Shoes From Instructor to Designer

Newlywed by the pool in Angela Nuran Shoes.

Our Customers

Thanks so much to all customers of Angela Nuran, for choosing to wear our shoes at your weddings and special events and for sharing your photos and stories. You’re beautiful.

Just married couple kissing on bench.

Our Shoes

Comfortable Wedding Shoes & Special Occasion Shoes by Angela Nuran Shoes! Find the perfect pair for the perfect day and don’t forget to check out dye options and other options and accessories, too!

Photo of Angela Nuran Shoes accessories.

Accessories

Using our shoe accessories, each style can be customized to create many different looks. Even better, get a tailor fit with our adjustable brooches and optional straps. And what woman feels confident without her own handbag,

Photo of Angela Nuran Shoes accessories.

Customizations

Permanent customization encompasses things like dyeing to match, adding crystals, or application of adornments!

Photo of Angela Nuran Shoes accessories.

FAQ

Many features of Angela Nuran Shoes can be done in the salon or at home by the consumer. Refer to our frequently asked questions and demo videos below. If you don’t see what you need, feel free to contact Angela Nuran for help

FAQ
Photo of Angela Nuran Shoes accessories.

Exchange / Return Policy

Exchanges (or returns) are allowed only on shoes that are in flawless, new condition, within 21 days of receipt. A Return Authorization must be obtained prior to sending shoes back to us. Custom shoes are final sale. Thank you. Please stay safe!

Two cell phones aligned to show couple kissing

Social Distancing Weddings

How to get married in the time of social distancing. In the era of social distancing, have a social distance wedding and save money too! To be honest, saving money right now by doing it this way is icing on an economically strapped cake. Couples who don’t want to wait can intimately exchange vows despite it all,…

Angela Nuran Retailers. The Bridal Path, Jackson MS

Angela Nuran Retailers

Select bridal salons and wedding accessory stores.

Women wishing to try or buy Angela Nuran Shoes are invited to visit one of our retail partners. Angela Nuran retailers specialize in catering to brides and all the special women around them. We consciously chose to work with bridal salons and wedding accessory stores because you deserve more care and attention than is usually found in a department store or online.

Angela Nuran’s Outlet Shop

Angela Nuran’s Outlet Shop

Angela Nuran’s Outlet Shop is always open for customers! Our retail salons are invited to shop also, with your special retail code. Browse the selection of Final Sale Shoes and pick up a fabulous pair at a fabulous price. Choose a silk clutch while you’re at it. A variety of jewelry from demure to dazzling is sure to please as a treat for yourself or as a treasured gift. Look at bridal accessories for your hair or bits of finery to adorn your gown..

Angela Nuran’s Blog

Welcome to Angela Nuran’s Blog. The intention behind this blog is to simply share our thoughts and ideas relating to wedding shoes, weddings. social distancing wedding/stream weddings, bridal accessories, special events and everything in between. And, as of right now, “our thoughts” mainly consist of Erik’s (Angela’s wonderful & talented web designer) and Angela’s (cat & bunny mom / shoe designer).

Image of bride holding wedding shoes smiling at white fluffy cat.

Contact Angela Nuran Shoes

2 + 9 =